Forum Discussion

MickeymuisNLYT's avatar
1 day ago
Solved

banned

i got banned 2 days ago but i didnt play apex for a week. the reasson im banned is becuase i cheated but i never did so how do i get the proof what they have, or could it be that my account got hacked? could someone help i played apex for years and always on the same account idk what i should do now, becuase the ban is permanent.

 

  • Hey ​there, 

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey ​there, 

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 57 minutes ago
40,891 Posts