Forum Discussion

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
7 years ago

Community Crashing Troubleshooting Guide

Hello Legends, We're all extremely excited to hop into Apex Legends, but we know there are some players out there experiencing crashing woes. While you might not always see an immediate response fr...
YungSquirrely's avatar
YungSquirrely
7 years ago

For those of you with AMD cards, try updating your drivers to the optional update 19.2.1 thru Radeon Settings. Before my game would go black then stop responding, but now it just gets the occasional (every 10-15 games) crash with a generic error dialog box. This fix is specific to a GPU error related to a Windows Event Log saying Radeon Settings crashed every time the game crashed; I had the new update installed, but the optional update seems to fix this.