Forum Discussion

4 years ago

Connection to server timed out (code:cloud)

Hi, Been really enjoying the game again in season 10, and wanted to play today and I find myself unable to connect to the game. I get connetion to server timed out (code:cloud) when trying to conne...

EA_Mako

Community Manager

4 years ago

Hey @Khlyz,

This particular error indicates a timeout attempting to connect to the server. The steps you've tried are generally pretty solid for this, but since those haven't helped out so far I'd also suggest checking that you have the following ports opened and that nothing's being blocked by a firewall or security programs otherwise.

It may also be worth trying a quick repair just to be sure the game's picked up all the latest updates, as we've just had one today.

Khlyz
4 years ago
Hey @EA_Mako

I have have already tried the things You are mentioning.
But how would this even be fixes since I was able to play last night ?

The problem occurred after the patches today..
- EA_Mako
  Community Manager
  4 years ago
  Hey @Khlyz,
  
  Just to confirm, you've tried repairing your game after the patch as well?
  
  Is there any difference if you try connecting to a different datacenter when initially launching the game?