Constant Freezing and Disconnections in Apex

My friend and I have been having this issue during matches both of our games freeze and we have to force close Apex, our teammates can see that we are disconnected and this happens a couple of times per match. Both of us have updated all our drivers including graphics card drivers to the latest versions and verified the integrity of game files through steam. It is very frustrating and it only happens in BR. Because of this, we have stopped playing Apex for the past 3-4 days and it was impossible for us to reach technical support. The support system has become very inconvenient that we got stuck on a loading page while trying to contact technical support. We both have excellent internet connections as well which does not drop. Please fix this ASAP.