Community AdminThanks for the posts.
@Versalord If you power cycle your router does that have any effect? Or if you have the opportunity to test on another wifi connection does that change anything?
Also, if you try using another account as a test does that also experience this? If none of these help, can I just check if leaving the login screen idle on the error message ever makes the error go away and lets you load in?
@c3m3nth3ad Can you try the steps above? Also I'm curious, have you changed your name in the past? It shouldn't be a factor, but I want to check it as a possible common factor between accounts.
@EA_David wrote:Thanks for the posts.
@Versalord If you power cycle your router does that have any effect? Or if you have the opportunity to test on another wifi connection does that change anything?
Also, if you try using another account as a test does that also experience this? If none of these help, can I just check if leaving the login screen idle on the error message ever makes the error go away and lets you load in?
@c3m3nth3ad Can you try the steps above? Also I'm curious, have you changed your name in the past? It shouldn't be a factor, but I want to check it as a possible common factor between accounts.
the steps worked!!
Community AdminThank you l, I just started having this issue and couldn't figure out why. I found this thread and by turning it off it worked so thank you.
Community Manager
