Constant Packet Loss
Hello. Ever since tuesday i’ve been getting very bad packet loss in apex. I’ve tried everything: restart xbox, restart internet, soft reset console, reinstall apex, and nothing is making it work like...
Forum Discussion
Hello again, I've been testing multiple things, such as lag in other games and when i get packet loss in apex. It seems to be on and off and it usually happens on ranked (kings canyon). I've done the steps you have told me to and they haven't changed much, maybe reduced the packet loss but thats it. I downloaded the UO program and it says my packet loss is 0 on everything but 2 ips. I can send my results if you need them.
After trying to play some more its happening completely randomly, its happening on worlds edge too
EA_KentCommunity Manager
Can you direct message me those UO Trace results when you have a chance?
Thanks!
/Kent
Ive sent you my results. This is very strange because i was playing just fine about an hour ago and i came off for a break, and after logging back onto apex im getting packet loss. Ive been testing my internet speed and every time ive tested its been over 40mbps so it cant be my internet, also considering my ping in other games is completely normal (under 12ms). Apex says im getting around 20 ping even when this packet loss is occuring. something else ive noticed is i cant connect to the lobby, itll just keep saying "connecting to lobby".
Hope this can get figured out soon so i can start playing again properly.
Thanks,
James
Hello,
im experiencing something exactly the same. At first I though it was my WiFi, then I thought it was other devices bugging it out, then I tried the xbox itself.
i then then wired in the Xbox and same issue as you describe.
i have done tests on my connection and it’s
0% packet loss
23 latency
40ds
11us
so no reason to lag. It seems to be progressional, I can play for a couple of games before the packet loss logo arrives deeming it almost unplayable.
please assist
Hello Kent,
Propably, i have the same problem. Specifically, about a month i have been experiencing congestion, delays, prediction errors but what it is inevitable is the constant packet loss. I have already tried many things(all trouble shooting methods of EA, i tried to contact one of the empoyees but only a bot showed up which did nothing(It asked my name , i answered and it said to me ..'was i helpful?'..what can i say...), tried different MTU sizes, used a paid VPN, asked my ISP(not my fault i can not do much), check my connection,etc ) but nothing really helped. I would appreciate, for real , your concern and help because i do not know what to do. Apex is a good game but how can i support if EA does not show any concern about its clients. I submit to you my UOT results and i wish you would check them out.
Regards, BLUEFODAN
- Hello!
I've had problems with packet loss and it seems my Bluetooth headphones were causing the problem.
Turning BT off solved the problem for me.
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