6 years ago
Constant Packet Loss
Hello. Ever since tuesday i’ve been getting very bad packet loss in apex. I’ve tried everything: restart xbox, restart internet, soft reset console, reinstall apex, and nothing is making it work like...
Hey @jamesbond230.
Looking at the UO Trace you posted there is something that stands out. If you look at the highest and lowest ping time for each hop you can see there's quite a difference. Even at the very first hop, which is your home router/modem it clocked a ping as high as 250ms. That's a bit high for your home network.
When you have a chance I think it would be worth reaching out to your internet provider to ask them if they have any insight on what might be causing the high ping. If you can show them the UO Trace results that may give them an idea of what you're seeing.
/Kent
How when it's happening to so many people is it just his router though ? Like he said his other games are absolutely fine there's obviously something wrong with the servers.
yeah i feel like it’s my connection to ea servers maybe? every other game i play: rocket league, rainbow six, etc work fine so i’m not sure if it’s my internet or my connection to ea servers. i’ll try to play right now to see if it works because it’s an on and off issue.
i’ve played about 5 games and it doesn’t seem to be happening now, i have no idea what it is but if it stops i’ll no longer reply and if it does i’ll keep you updated.