Constant "Prediction Error" Pop Up
(Quick Edit: but I failed to mention that I am on PC, and have only ever played Apex on PC. It also occurs to me that I was using the UO Trace program incorrectly, and have now figured out how it wor...
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@EA_Kent Any word from devs on this issue?
EA_KentCommunity Manager
I haven't hard anything from the team about this in particular.
If anyone hasn't already done so, can you try running through some steps for me to see if that makes a difference for you at all? When you can, please start off with the basic connection troubleshooting steps over at the EA Help website.
If it keeps happening afterward try the platform-specific steps as well:
- Xbox One
- PC
Let me know if it keeps happening after that. Thanks!
/Kent
/Kent
- @EA_Kent I'm not OP but have the same issue.
I have this issue as well connecting to EU servers (PC). What's important to note is that the game worked flawlessly before this for months and randomly started happening maybe May 5th or 6th for me. It will sometimes play flawlessly, then sometimes get packet loss so severe that the game becomes so laggy that players are moving every few seconds then freezing for a few seconds. Frame rate stays fine, but player models and textures turn really really bad quality when this happens.
It seems to happen more frequently when I encounter enemy players. When I'm just with my team looting - the game will often run perfectly fine.
Things I've tried:
UOTrace - everything fine on my end, even tested when I'm getting the symptoms and I'm not seeing more than 2% packet loss.
Flushing DNS
Changing DNS
Restarting Router
Changing Router WiFi channel
Plugging in ethernet cable
UPnP is enabled, firewall off
windows firewall rules are set to allow apex on all networks
Forwarded ports
Changing in-game settings, graphic card settings
Playing on VPN closer to various servers (only makes it laggier)
Using phone as a hotspot
Running Adw MAlware bytes
IPconfig renew and release
Netwinsock reset
Looking at network adapter drivers - mine are latest
Endless speed tests to see if it's just the ISP spiking
Changing in-game servers endlessly to no avail
repaired the game
making sure all other devices are off the network
None of these fixes have had any effect
When I hit this massive packet loss - I have hopped immediately onto UO trace/speed test sites and apps/going on command prompt and pinging servers to test for packet loss. Every test I have come up with during the issues or in general show the same thing - my connection is the same as it always is - fine.
Up until 2 weeks ago, the game played fine. Last week - there were windows when the game played fine. Now, it gets worse and worse and there are rarely any games where I don't get horrible lag, so I have been trying less because it's not fair to other players who get left without a teammate.
There are massive reports of no-reg hits, people complaining of lag and disconnects. I think they're tied to the update. This all started for me the week before the update. Lots of other threads in here cite the same issues. Tons more are on reddit. Hello Kent,
I went ahead and followed your advice and attempted all the fixes listed. I tried port forwarding, flushing the DNS, and cold booting to my OS. Still no changes. I went ahead and booted up the firing range after following the guides and have attached a link to a quick video clip so you can see visually what it looks like. Keep an eye on the top right of the screen while watching it. This isn't even nearly as bad as it can get. Like I mentioned in the original post, it's very sporadic in terms of how intense it can be. I've had it get so bad that I will pick something up off the ground, it will appear in my inventory, leave my inventory, and then reappear back where it was originally (only happened for one game in about 2ish months but that was easily the worst it got).
Not sure where to go from here, do you possibly have any advice? I saw that in the original patch notes for Season 5, it was listed that various conditions that cause Prediction Error's were fixed but it seems that didn't do anything to remedy my issue. Thanks for your help in advance.
(in case the hyperlink doesn't work for some reason, here is the link for the video: https://youtu.be/YsZSucltuZM)
- EA_Kent
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