Crafting of skins I did not do and terrible support

Sorry to hear that you are having issues @ArxGene.

If our advisers have advised you that the purchase was made from your account and that all the logins are from the same device then I am sorry to say that there is nothing more that can be done.

In relation to your complaint, when you contact out live support in relation to missing items or issues related to items then you may be asked to accept the false claims disclaimer, this is not done to threaten you or make you feel like you have done anything wrong but in order to investigate claims such as yours, it needs to be accepted.

Darko