Crashing to Desktop or BSOD on Apex Start
I crash to desktop or get a BSOD when Apex completely loads. This is on a new PC that has no problems on any other games I've tried so far. Elden Ring, Borderlands 3, Dying Light 2, Call of Duty ...
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EA_Barry
Community Manager
Community ManagerBluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.
Some general troubleshooting steps:
- Make sure all available Windows Updates and hardware driver updates are installed
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
Thanks.
@EA_BarryI reformatted my PC and the BSOD is no longer happening, but the game still crashes when it finishes loading to the main menu.
Here is a video of what happens. https://streamable.com/gh867j
Here is the link to the dmp file.
https://drive.google.com/file/d/13pHuYTU0J70nmji1ZtV7zFH80RnzErQz/view?usp=sharing
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