Crashing when trying to open on steam.
Hello, Apex wont open on steam when I try to open but ive never had problems before. I got it to work yesterday after restarting my pc and steam multiple times somehow. The crash handler comes up an...
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EA_cuervo
Community Manager
Community ManagerHey there,
Just checking if you're still experiencing this issue. If yes, can you please let us know what steps you've tried so far and provide us with a DxDiag? How to gather information on your PC using DxDiag
Thanks,
The main topic are going wild about some workaround such as "uninstall antivirus" or "disable Windows 11 secure boot". (ref at : https://answers.ea.com/t5/Technical-Issues/Game-Crashes-on-Loading-Startup-screen/td-p/14035143/page/6 )
But to reduce cyber security of our PC/Laptop for playing Apex shouldn't count as a proper solution, I'm I correct?
I still cannot play Apex, already forget how many day passed. But my case it didn't crash, it got a black screen windows.
Even by the black window screen, I still can hear the game sound normally.
It seem the game logic still work as I try to click mouse to enter the lobby (yes, with the black window screen), evaluate by just only the game sound.
Please see DxDiag in attachment.
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