Forum Discussion

4 years ago

Cross-Transfer EA cosmetics to Steam account

Today I was claiming the new Twitch Seer skin, when I noticed it went to my EA account and not my Steam account. I logged into my EA account to try and link them, when I saw that I had cosmetics not ...

EA_Darko

Community Manager

4 years ago

Hey @ImMayday if you have linked the correct accounts then your APEX Legends content should be the same on both Steam and Origin. Could it be the case that you linked the wrong account?

Darko

ImMayday

4 years ago

@EA_Darko What would be the best way to check? When I sign into my Origin account, and click on my friends list in the bottom left hand side, it says that my steam is linked, but I don't know if thats just for friends or for everything.

EA_Darko
Community Manager
4 years ago
Hey @ImMayday you can find all the info related to linking accounts here: https://help.ea.com/ca/help/pc/troubleshooting-ea-games-on-steam/

Darko
- ImMayday
  4 years ago
  @EA_Darko From what I've been able to find, the only time that I can connect them is when i first launch Apex Legends from Steam. And since its too late for that, I cant find any other way to link them.
  - EA_Darko
    Community Manager
    4 years ago
    Hey @ImMayday have you checked to ensure that the correct accounts are linked and that you did not link your Steam account to a secondary EA account.
    
    Darko