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Edw1689's avatar
Edw1689
Seasoned Novice
2 years ago

Customized button layout does not work with loot boxes / death boxes

Hello,

I have recently tried to change my button layout to customized, changing the standard Xbox controller buttons of X and Y to left and right bumpers. This works fine until you try to open a loot box, either a loot box in the firing range or a death box in-game. The issue seems to be that the loot boxes do not account for the customized settings and attempt to use the default button layout. What happens is you are unable to use the X and Y buttons anymore in the loot box so while you could normally swap your weapon in a loot box you are now unable to do so since it does not register them as being pressed. Ideally, the loot box button layout should override to the new selected buttons in the customized layout. In the meantime, I have had to use Steam configs to override the buttons so the game does not know I am pressing a different button, not ideal since all the tooltips will show incorrectly. Please let me know if this is something that can be fixed, I imagine it should not be very difficult but I am obviously not a game dev. 

3 Replies

  • Edw1689's avatar
    Edw1689
    Seasoned Novice
    1 month ago

    Is there any update for this by any chance?

  • Edw1689's avatar
    Edw1689
    Seasoned Novice
    2 years ago

    Not a problem, I just loaded my game to try it with the new update. It still works the same as it did before. I will make a post about it in the bug section. I was not sure originally since I did not know if it was an actual bug.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Edw1689,

    Can you give this another try after today's update to see if it's still causing issues for you?

    While this particular issue doesn't appear to have been listed, this season's patch notes do contain a fix for a separate issue with customized button layouts so it may not hurt to check again once you've updated the game.

    If you're still seeing this happening, please create a new topic over on the bug report boards as that will gather a bit more specific information so we can pass this along to be looked into further, thanks!

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