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toxicflower1995's avatar
toxicflower1995
5 years ago
Solved

Deranked in the middle of the season

Hello, I just got off a live chat with an EA rep and I explained to them that on august 23rd I ranked Gold 4. Season 6 came out August 16th and therefor ranks were reset. I was off for about a month ...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @toxicflower1995, 

    The Season 6 ranked split just happened on the 29th of September. That would be why your rank was reset when you logged in recently. You can continue ranking up until the end of Season 6. Once the season ends you'll receive the rewards for the highest rank you achieved in either split. If you rank up past Gold 4 you would get the rewards for the higher rank. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @toxicflower1995, 

The Season 6 ranked split just happened on the 29th of September. That would be why your rank was reset when you logged in recently. You can continue ranking up until the end of Season 6. Once the season ends you'll receive the rewards for the highest rank you achieved in either split. If you rank up past Gold 4 you would get the rewards for the higher rank. 

/Kent

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