Forum Discussion

2 years ago

Solved

Didn't receive Final Fantasy pack

I spent 100 apex coins on a final fantasy pack and never got the pack. I lost the 90% off and my next pack costs 500 coins. Please help

EA_Mako
2 years ago
Hey @PuurpleMonsterr,

Looking back over things in this case, I do see the pack was opened.

It looks like that one contained a Mirage tracker, Epic Character Frame (usable by all characters), and a rare Ash Character Pose.

Apologies if you missed out on the pack opening animation, though fortunately the contents were added to your collection and nothing appears to be missing in this case.

EA_Mako

Community Manager

2 years ago

Hey @PuurpleMonsterr,

Looking back over things in this case, I do see the pack was opened.

It looks like that one contained a Mirage tracker, Epic Character Frame (usable by all characters), and a rare Ash Character Pose.

Apologies if you missed out on the pack opening animation, though fortunately the contents were added to your collection and nothing appears to be missing in this case.