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xweltzXD's avatar
xweltzXD
Newcomer
2 months ago
Solved

Don’t have access to email address

Way back I created an EA account with an email that I either forgot or never even existed. I was a kid. The thing is I really want to verify my account since I have a bunch of stuff in different games. Can I somehow change the email ? I can access my user account through the webside by using my psn but when I want to change the email address it want me to access my old one that I don’t have. 

can it be done?

 Thanks 

  • Hey xweltzXD

    If you no longer have access to the email address registered to your EA account, you'll want to reach out to our support team directly so they can help update those account details. We are unable to make any account changes via the forums.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey xweltzXD

    If you no longer have access to the email address registered to your EA account, you'll want to reach out to our support team directly so they can help update those account details. We are unable to make any account changes via the forums.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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