Forum Discussion

2 years ago

Duplicate email

Is there a fix or am I stuck like this ? So I am wanting to play apex and it says duplicate email when I enter a new one I just made and when I enter it it says “duplicate email” even though it has ...

EA_cuervo

Community Manager

2 years ago

Hey @SuperSonicAlex16,

Where exactly are you entering a new email? Are you creating a new EA account? Or you're playing on a different platform?

If you could share a screenshot of the page where you entered the email, that would help us identify what's going on. When sharing the screenshot, please make sure to hide any personal information.

Thanks,