Forum Discussion

MurphyseSmurphy's avatar
MurphyseSmurphy
5 years ago

dxgi_error_device_hung constantly since fight night

Hello Guys, I'm aware that there has been a patch recently (14th i think) that was supposed to fix the constant crashing problem eversince the fight night event. However, my game still keeps cr...
  • MurphyseSmurphy's avatar
    MurphyseSmurphy
    5 years ago

    yeah thx i've looked into your post but it seems the problem did not get solved yet.

    I also tried most of the fixes that are proposed in your post but I still crash with the same error popping up.

    At least the crashes seem to happen less often now for me but still the game (especially ranked) is basically unplayable.

    And I thought this year was supposed to be better than 2020 ....  ):

    If you find a fix lemme know

    • Konform103's avatar
      Konform103
      5 years ago
      @MurphyseSmurphy so far with R4THOS we have tried to change some values in the DX control panel which didnt work.. reading people's dxdiag there seems to be errors present like Corsair.Service.DisplayAdapter (in his case) which is kind of a hardware monitoring.. this type of software really needs to be avoided at all cost if you are having this device hung error

      in another person's dxdiag i noticed alot of live kernel (LKD_0x141_Tdr:6) errors which perhaps have to do with power delivery or some kind of driver problem..

      there's many video's on youtube and they all have 1 thing in common and that is to change the tdr value in windows registry.. i think if you do it you have to do it properly there are many values like tdrlevel, tdrdelay and more.. also this is a workaround not the solution to why the card is timing out (windows will timeout and reset your videocard if it doesnt respond within 2 seconds)
      • MurphyseSmurphy's avatar
        MurphyseSmurphy
        5 years ago

        i don't know exactly what the problem (in my case) is. As the constant crashing startet with the fight night update I suspect it might be something they changed with the event?

        Before that i did not really have any problems with crashing (on a constant basis), as the game crashed maybe once a month or so (if even)

        As I have no knowledge or experience whatsoever with coding or analyzing these error logs myself I am dependent on EA to fix this, I don't want to mess up anything by doing whatever.

        I have no Idea what might cause the card to time out like this.  
        I do not think that I am using any Corsair service display adapter and I also never experienced any problems in other games (that might have to do with power delivery)

        Do you think changing values in the registry will help ? I've seen this suggestion before but as it is not a fix but only a work-around (and doesn't solve the problem) I did not implement it yet.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,963 PostsLatest Activity: 10 minutes ago