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Noramillim's avatar
9 months ago
Solved

EA TOS is absurd. "no restrictions" 2 weeks later "cheating"

On the 9th of May i received an error message stating "the client's game account has been banned." I appealed and was told i was not banned and that it is a known issue. "put in another ticket if you...
  • EA_Mari's avatar
    9 months ago

    @Noramillim I'm sorry about this situation and we get where you coming from, however, nobody here on AHQ and that includes myself, has the power to investigate or lift any banned account.

    I have spoken with the ToS team and they have confirmed a backlog on their side, so if you have already submitted a dispute, you can expect an email from noreply@ea.com about your case. The email will give you further details about our decision and how to dispute it if you think we’ve made a mistake.

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