Forum Discussion

muhaki01's avatar
muhaki01
11 months ago
Solved

EAC Apex false banned

Hi there, I’m making this post to report a false ban. I used Lord of Mice Overclocking software downloaded from the BattleBeavers controller website to overclock my new PS5 controller. I had the game...
  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey @muhaki01,

    I'm afraid we are not able to review or change any account details via the forums, including for account bans or suspensions.

    When you submit an appeal, our Terms of Service team will review their records of the situation to double-check whether an action was applied correctly.

    You're absolutely welcome to submit another appeal and a different member of the ToS team will review the situation again, but there wouldn't be an alternative channel to have that looked into.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
11 months ago

Hey @muhaki01,

I'm afraid we are not able to review or change any account details via the forums, including for account bans or suspensions.

When you submit an appeal, our Terms of Service team will review their records of the situation to double-check whether an action was applied correctly.

You're absolutely welcome to submit another appeal and a different member of the ToS team will review the situation again, but there wouldn't be an alternative channel to have that looked into.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,382 PostsLatest Activity: 2 hours ago