Forum Discussion

SewerTierGamer's avatar
SewerTierGamer
Seasoned Hotshot
6 years ago
Solved

EA/Twitch link issue

Just asking about this before the next Apex Twitch drop. Every time I go to collect the loot, it asks me to link my account - they are already linked; I only have the one EA account.. but it happe...
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @SewerTierGamer 

    That's really odd. It sounds like it possibly is an account issue. For that, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

SewerTierGamer's avatar
SewerTierGamer
Seasoned Hotshot
6 years ago

Hey, sorry, was having major issues with the site - but yes, every time - I've only gotten 3 drop, but it's happened all three times, have to connect two-three times to get it to work

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@SewerTierGamer 

That's really odd. It sounds like it possibly is an account issue. For that, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,873 PostsLatest Activity: 11 minutes ago