Forum Discussion

UmiOcha's avatar
UmiOcha
5 years ago

Engine Error 0x887A0005 - DXGI_ERROR_DEVICE_REMOVED

This seem pretty common crash for Apex Legend since the game launch on first day and I still have this problem

any possible fixes now since its been almost 2 years now and I still have this stupid problem.

This problem occur randomly between 2min from match start to 3-4hrs of continuous playing, This problem never occur in Lobby or Firing Range.

What I have tried (note : I played this game on Notebook Acer Predator G3-572)

-Uninstall Driver via DDU (both Nvidia and Intel)

-Tried reinstall various version of Nvidia Driver eg: 417.71 , 442.50 and various version of lastest version that nvidia always tell me to update

-run sfc scan in cmd

-TdrLevel or Delay on regedit

-set streaming budget in videoconfig.txt in Saved Games folder

-Clean Boot

-Various other ways i may forget to mentioned because it's too many

Please help

17 Replies

Show More
  • UmiOcha's avatar
    UmiOcha
    5 years ago

    @ujamboi did deleted Respawn folder, doesn't work
    sadly i dont have restore point coz i just reinstalled the windows last month. reinstall directx , driver (both intel,nvidia) , the game , origin or on steam doesn't work either for me

  • UmiOcha's avatar
    UmiOcha
    5 years ago

    bump , where is EA staff to answer this question....?

  • ChuckleBuckle97's avatar
    ChuckleBuckle97
    5 years ago

    Been having this issue for about 2 months now. EA staff usually reply once and forget about you. 

  • Nightmare_DE1's avatar
    Nightmare_DE1
    5 years ago

    I personally solved the problem with setting my nvidia program 3D settings for apex back to standard. Before I've had some adjustments there according to some recommendations in the internet. PS: GeForce RTX 2080

  • UmiOcha's avatar
    UmiOcha
    5 years ago

    nope, doesnt work for me 

    fresh reinstall after ddu and dont ever bother to enter nvidia cp, randomly crash after 5-15mins

    this start to get on my nerve

  • BoldSparrow's avatar
    BoldSparrow
    5 years ago

    Game crashing often and giving error code

    ---------------------------
    Engine Error
    ---------------------------
    0x887A0005 - DXGI_ERROR_DEVICE_REMOVED The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. The application should destroy and recreate the device. For help debugging the problem, call ID3D10Device::GetDeviceRemovedReason.
    ---------------------------
    OK
    ---------------------------

    Ryzen 3700x

    Nvidia RTX 2070

    16gb DDR4 memory

    I recently go this GPU and have had constant crashes with Apex. Does anyone have a fix?

    I have tried reverting to driver version 436.48 and it will not install due to my system needing a DCH driver package.

  • UmiOcha's avatar
    UmiOcha
    5 years ago
    @BoldSparrow this problem came back to me after the rank split
    now i can't even play the game again (wtf EA) , before split i'm still fine for some reason.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,931 PostsLatest Activity: 8 minutes ago