7 years ago
Error : Server time out
Hello everyone and game developers of Apex legends. Since you bring the battle pass update i get to many often an error when i'm in the lobby of Apex Legends (see picture.) i did some research on g...
hey there.
here are my UOTrace results (see picture)
in my oppion there's nothing wrong whit my connection,
BEFORE they released the battle pass update i was also able to play, but since the release of the battle pass i got this error/problem.(see previous picture)
so, i hope EA/Respwan can check for any problems/errors on their side aswell, MAYBE there's a problem whit the update they released .
hope they will check it and come whit a solution..
Thanks & Greetingz
Hey @XTherlynn your UO Trace is showing connection issues.
On your first hop you have Ping best/worst of 1ms / 113ms. Any difference of 100ms or greater points to issues with your connection. You also have a very high ping as you go down further pointing to issues. Best thing I can suggest is trying the connection troubleshooting steps and it's worth speaking with your ISP and showing them the UO Trace and in particular the first hop.
Darko
Ok, i am his uncle, i am helping aswell... That "worst" hop as u call it.. have u looked at his average? It's averaging of 2ms... that means that the 113ms was a 1 time extreme maybe, on average he's still good. Secondly, those "high" pings in the lower ranges... i have the same, yet with me Apex doesn't loose connection. Thirdly, he's been playing fine before the battel pass got released, battle pass got released and boom, he has a connection problem. Maybe u guys did sumthing wrong, made sumthing flip over at his ISP and now he's [removed by CM]
i get connection time out and lag too, is this ok ?
Tracing route to easo.ea.com [159.153.64.173]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 15 ms 14 ms 7 ms 109.255.92.1
3 16 ms 11 ms 8 ms 109.255.255.254
4 20 ms 21 ms 19 ms ie-dub01a-rc1-ae31-0.aorta.net [84.116.238.42]
5 * * * Request timed out.
6 24 ms 31 ms 25 ms uk-lon01b-ri1-ae25-0.aorta.net [84.116.136.102]
7 20 ms 21 ms 20 ms 213.46.175.250
8 26 ms 23 ms 24 ms ae11.mpr2.lhr2.uk.zip.zayo.com [64.125.30.52]
9 92 ms 92 ms 93 ms ae27.cs1.lhr11.uk.eth.zayo.com [64.125.30.236]
10 91 ms 92 ms 92 ms ae5.cs1.lga5.us.eth.zayo.com [64.125.29.126]
11 94 ms 95 ms 97 ms ae4.cs1.dca2.us.eth.zayo.com [64.125.29.203]
12 91 ms 91 ms 92 ms ae27.cr1.dca2.us.zip.zayo.com [64.125.30.247]
13 99 ms 95 ms 105 ms ae22.er2.iad10.us.zip.zayo.com [64.125.29.121]
14 97 ms 92 ms 97 ms 64.125.199.190.t00673-02.above.net [64.125.199.190]
15 92 ms 94 ms 92 ms 159.153.92.98
16 101 ms 96 ms 94 ms 159.153.92.78
17 98 ms 94 ms 94 ms da2.gos.ea.com [159.153.64.173]
Appearantly there's another thread like this with over 30 pages of ppl that have the same problem now.... i doubt it's all at their end too, they all claim it happened after the battle pass update aswell.... Clearly sumthing got messed up with that DLC/Update.... This is no longer a case of a problem with us, but obviously with the game, they also mention it's on an AMD processor, same range as my nephew has (The 6000 ranges/variants). Clearly sumthing has been messed up with the game not working correctly on AMD anymore and what seems to help is disabling cores to make it work, so it looks like apex is messing up multicore use of the AMD CPUs...... Get this fixed asap and take responsibility for ur own mistakes this time... Own up to it and stop putting the blame with us players. I just pointed out the problem here that i found out reading posts on this forum, i just did ur job for u guys.... U gonna pick up the slack now?
I hope u guys read this and do sumthing with it....
Firstly when posting on AHQ @Nodakear please do not attempt to bypass the swear filter. The UO Trace that was supplied shows connection issues, there are multiple hops where the Ping best/worst is over 100ms indifference. This is not good and points to connection issues. The UO Trace supplied shows that your nephew has issues with the connection that he needs to solve. If the steps we suggest do not work then you will need to speak with your ISP as we cannot improve your connection for you.
Darko
Then explain to me why it works for me with the exact same pings as my nephew had..[removed by Cm]
Also read my second post where i gave the anwser to the problem? U gonna forward that to the appropiate department so they can fix the AMD issues there?
Bro, my ISP claimed everything is ok with them. Idk what is your point that the problem is with my connection, but I installed it on my laptop ( another device ), I was getting disconnected in the first 5 secs also, until I managed to actually start a game at the 10th try or so .... After I started a game, I have no more problems... I can connect on my main pc, I can play the game ...... Now, all of you accusing my ISP and my connection, can you take responsobility, because I argued with 4+ people from my ISP for 2 days long over your claims !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And suddenly the game connected once, and everything comes to its place, without alternating my connection ot restarting the router in any way !!!!! This is on you, dont dare blaming your users !!!!!!!!!!!!!!!!!!!!!!!!!!!
It's like if you don't have any idea what you are doing, better don't throw accusations, because I am messing with people in real life over this * !
I am not sure what more I can do for you @Tin9102. As I advised you, you have some very high ping times which will cause issues. It does not mean that every game will be affected but it does mean that you will see issues in many games. If your ISP is not willing to look at the evidence you provide such as the UO Trace and make suggestions on how to improve your connection then this is something you need to discuss with them as they are the ones who route your data now us.
Darko
It's amazing that after 2 months there is no fix for this problem and EA don't know that there is a simple workaround.
The workaround i'm about to show works for amd fx processors:
1- Open the Windows Services program.
2- Open the game.
3- Wait until your character freezes and the Time Out message shows up and press continue.
4- When your character shows up in the main screen, quickly press alt tab and restart the Windows Audio Endpoint Builder service in the Windows Services program, you need to be fast for this to work.
5- If your character doesn't freezes for 1 min you are good to go.
The only drawback is that your mic won't work now and this is annoying to do everytime you open the game.
Very high ping ?? I have 2-3 ms to first unknown hosts, then I have ~120ms to other hosts which is normal if its USA ... but you said this is the US server, which I didn't know, that's what your support staff told me to test ....What is the eu server to do a test on it ??? Also, I neve claimed I have delay or whatever, once the game starts, the connection is ok, I told both you and the support that I am unable to connect (as the 1st post in this thread), and your staff claims that the problem is with my ISP, so I demanded reactions for 2 days from them, got it?? And in the end your game fixed by itself, so I am pretty convinced the problem is on your side ... I don't want your help anymore, I just want you to do your job and not throw accusations on user's sides when this is not obviously the case !!!
And now I've lost 2 days time over arguing with people that seem innocent ... What kind of indemnity am I gonna receive for this ?!
[Removed by CM]