Forum Discussion

Not applicable

4 years ago

Solved

error code 0x887a0006 DXGI_ERROR_DEVICE_HUNG

I have just gotten my pc about four days ago and I downloaded apex but sadly every time I have opened it the error code 0x887a0006 DXGI_ERROR_DEVICE_HUNG. I have tried multiple ways of fixing this ...

EA_Kent
4 years ago
Hi @Stoozyluvsu,

Have you checked to see if there are any updates available for your BIOS? I've seen some cases where that can help with DXGI errors like this.

If you're able to give that a shot please let me know if you're still running into the same error. Thanks!

EA_Kent

Community Manager

4 years ago

Hi @Stoozyluvsu,

Have you checked to see if there are any updates available for your BIOS? I've seen some cases where that can help with DXGI errors like this.

If you're able to give that a shot please let me know if you're still running into the same error. Thanks!

1tz7
Not applicable
4 years ago
@EA_Kent
plz help me ican't play this game ☹️
DxDiag.txt92 KB
- EA_Kent
  Community Manager
  4 years ago
  Hey @1tz7,
  
  Are you running into the same DXGI errors? Have you had the chance to try updating your graphics drivers or BIOS to see if that makes any difference?
  - 1tz7
    Not applicable
    4 years ago
    @EA_Kent Yes, I have tried all the fixes