Forum Discussion

Stoozyluvsu's avatar
Stoozyluvsu
5 years ago
Solved

error code 0x887a0006 DXGI_ERROR_DEVICE_HUNG

I have just gotten my pc about four days ago and I downloaded apex but sadly every time I have opened it the error code 0x887a0006 DXGI_ERROR_DEVICE_HUNG. I have tried multiple  ways of fixing this ...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @Stoozyluvsu, 

    Have you checked to see if there are any updates available for your BIOS? I've seen some cases where that can help with DXGI errors like this. 

    If you're able to give that a shot please let me know if you're still running into the same error. Thanks!

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Stoozyluvsu, 

Have you checked to see if there are any updates available for your BIOS? I've seen some cases where that can help with DXGI errors like this. 

If you're able to give that a shot please let me know if you're still running into the same error. Thanks!

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @1tz7, 

      Are you running into the same DXGI errors? Have you had the chance to try updating your graphics drivers or BIOS to see if that makes any difference? 

      • 1tz7's avatar
        1tz7
        5 years ago

        @EA_Kent  Yes, I have tried all the fixes 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,472 PostsLatest Activity: 2 hours ago