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d0rian0's avatar
6 years ago

HELP APEX CRASH

Hello,

My game crash so many times. once very 2 games... its frustating... i cant enjoy the session!

¿¿How the hell can i fix it?¿


¡Please HELP!

this is the Apex_Crash txt:

crash:
{
d3d11: 000000000012AC43
EXCEPTION_ACCESS_VIOLATION(read): 0000000800000004
}
cpu: "AMD Ryzen 7 2700X Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
d3d11: 000000000012AC43
module@00007FF71C110000: 00000000004142C6
module@00007FF71C110000: 000000000046FAA3
module@00007FF71C110000: 00000000002E7A66
module@00007FF71C110000: 000000000026BDD9
module@00007FF71C110000: 000000000044008F
module@00007FF71C110000: 00000000004C84BD
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 3
rbx = 0x00000202629405A0
rcx = 0
rdx = 0x0000000800000000
rsp = 0x000000D8AA279500
rbp = 0x00000202629404A0
rsi = 3
rdi = 0x00000202629405A0
r8 = 0x0000020262940570
r9 = 1
r10 = 0x00000201CFD94F90
r11 = 0x00000201B47A5978
r12 = 0x000000D8AA279600
r13 = 0x00000201CFD94F90
r14 = 24
r15 = 4
rip = 0x00007FFECA3AAC43
xmm0 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, -7771.0801], [0x00000000, 0x00000000, 0x00000000, 0xC5F2D8A4] ]
xmm7 = [ [0, 0, 0, 2998.0283], [0x00000000, 0x00000000, 0x00000000, 0x453B6074] ]
xmm8 = [ [0, 0, 0, -5891.1987], [0x00000000, 0x00000000, 0x00000000, 0xC5B81997] ]
xmm9 = [ [0, 0, 0, -7769.8735], [0x00000000, 0x00000000, 0x00000000, 0xC5F2CEFD] ]
xmm10 = [ [0, 0, 0, 2998.126], [0x00000000, 0x00000000, 0x00000000, 0x453B6204] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

10 Replies

  • Well... can u post a screenshot of visual c++ installs in windows programs? maybe a dxdiag.txt

    It's a common error of which i dont know a direct solution but it can be caused by:
    -virtual memory
    -os/ or some sort of memory leak
    -overclocking
    -app incompatibilities etc

    u can try to disable or enable windows automatic page size and/or set a minimum of 16gb of virtual memory to ur fastest drive (disable virtual memory on more than 1 drive)
    disable overclocking of cpu/ram/gpu
    disable some type of overlay/discord
    ddr4 ram not more than 2933MHz (right latency set by specification or ram brand)
    i cannot provide more things if i dont have a dxdiag
    -driver issues
  • Install samsung nvme driver for stability and performance:
    https://s3.ap-northeast-2.amazonaws.com/global.semi.static/SAMSUNG_SSD_970_Driver_190125/7FD357322A6707A720E1A71EF11A3BE1EED819E011D317626415F0281A68833C/Samsung_NVM_Express_Driver_3.1.exe

    Since the nvme slot is right below the graphics card i would suggest monitoring it's temperature and if it's getting too hot to move it on the lowest slot

    U are on version F3 with the bios of X470 AORUS ULTRA GAMING
    while the website offers version F30 already.. I would suggest updating the bios BE CAREFUL THOUGH

    Some of the other tips i posted above u can try if nothing works then u can search the forum a bit or wait for other people feedback maybe
  • d0rian0's avatar
    d0rian0
    6 years ago
    I am already monitoring and the temperature is never higher than 55º. It is acceptable?
  • d0rian0's avatar
    d0rian0
    6 years ago

    I am not sure about what are you asking for.

    DO you mean this?

  • d0rian0's avatar
    d0rian0
    6 years ago
    hehe, i know! i have to upgrade my gpu. in few months ill get an rtx 2070.
  • d0rian0's avatar
    d0rian0
    6 years ago
    adding more information, I've also had crash in the lol and overwatch ... I do not know what can cause these problems ...
  • I’d recommend checking the bottleneck score of your PC components. It can quickly show whether your CPU and GPU are a good match or if one is holding the system back. Tools like 

    https://bottleneckscalculator.online/

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