Forum Discussion

TylerAlison

7 years ago

error code :30005 (StartService failed with 127.)

Failed to start the game, error code :30005 (StartService failed with 127.)

EA_Darko

Community Manager

6 years ago

When I saw this error in the past @atomiczxr it was related to an issue with Easy Anti-Cheat. I solved it on my system by adding EAC to my anti-virus white list.

Best thing I can recommend @atomiczxr is taking a couple of minutes to go through the steps here: https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-troubleshooting-steps/td-p/7437695

Darko

atomiczxr

6 years ago

I tried every thing,anti virus is already disabled,even origin clean up won't run.

Do you think reinstalling the game or updating my win 8.1 to 10 will solve this problem ?

EA_Blueberry
Community Manager
6 years ago
@atomiczxr

Those on Windows 8.1 were able to play after a couple quick Microsoft downloads. Check out the solution here: https://answers.ea.com/t5/Technical-Issues/fix-r5apex-exe-win-8-1/m-p/7435727/highlight/true#M4449

Have you tried disabling Windows Defender to see if you can launch it? That way you can see if it's related to that.