Forum Discussion

5 years ago

Error Code CE-34878-0 only on Apex Legends

For the past week I keep receiving the same error code over and over (CE-34878-0). I have tried initailizing my PS4, restoring my license, checking for updates on both Apex and System, I've deleted a...

EA_Kent

Community Manager

5 years ago

Hi everyone,

I just wanted to check in and get an update from you all on this. Have you tried playing Apex Legends at all today? If so, are you still running into the same crashes as before?

/Kent

kofiachie397

5 years ago

Hi @EA_Kent, thanks for getting back to us. I am Kofi whom my friend referenced from his post above. I did try starting Apex again today and it still doesn't work. It hasn't worked for close to 2 weeks now. Is there any chance I could get a dev to remove me from the Apex Club I joined in the game. I would love to be able to play again ASAP.

EA_Kent
Community Manager
5 years ago
Hey @kofiachie397,

Thanks for following up and letting me know. I'll pass this along to the team.

/Kent
- Nickflows
  5 years ago
  Hi @MKen ,
  I also have continued to have issues logging into Apex. I believe it is tied to the clubs, so if it would be possible for one of the developers to remove me from the club somehow or otherwise resolve the issue that would be great. I have tried the standard troubleshooting for the CE-34878 error including rebuilding the database, resetting the wifi, etc. I am able to login if I create a new PS4 Network account, but cannot log into my main account.
- kofiachie397
  5 years ago
  Thank you @EA_Kent. Any idea when I can expect a response after you pass it over to the team?
  - EA_Kent
    Community Manager
    5 years ago
    @kofiachie397
    
    I'm afraid I don't have any updates to share at the moment. When we have more details on when this might be resolved we'll be sure to let everyone know.
    
    /Kent