Forum Discussion

Killowatt's avatar
Killowatt
3 years ago
Solved

error shoe

is there any point in contacting support when error shoe happens? the time they need to verify twice is roughly 8 minutes after you get in online chat, so the ban expires while they do their thing an...
cofmann's avatar
cofmann
Icon for DICE Team rankDICE Team
3 years ago

Hey, @Killowatt have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

  • Killowatt's avatar
    Killowatt
    3 years ago

    By the end of last season I played a bunch and it didn't happen anymore, that is untill this season released, it happened twice today in a row on ranked game again ☹️, and the only thing i noticed that is different is that I updated my graphic card yesterday- tho that shouldn't be a problem, I think.

    And connectivity shouldn't be an issue, at least it isn't an issue in other online games so low chance it's only for apex (and I play lots), note that i don't overclock stuff, and am on wired connection.

    Also I'm on steam if that has anything to with it?

    Help pls @EA_Atic

    • cofmann's avatar
      cofmann
      Icon for DICE Team rankDICE Team
      3 years ago
      Hi @Killowatt, could you try Origin version of APEX just to see if that helps.

      /Atic

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