Error: The VC++ runtime redistributable package

I've been trying to download Apex Legends for the past few days, and every time I try, I end up with this exact same error leading to the game not being installed at all.

I'm not sure if it's something wrong with the installer or my computer

ForgedByGames
7 years ago
I finally got mine to work. Check out my video for how I fixed my issue with the directX/not installed bug. Hope it helps my friend and make sure to share it and give it a thumbs up if it works for you! https://www.youtube.com/watch?v=5m4NFljAhDI

18 Replies

moediggity42
7 years ago
sup. got this error message provided in the pic below. I tried to get the chatroom customer service option to work, but it has crapped the bed. I got to 39% one time, then I got this message every time I have tried to re-download the file. I checked my directx12 diagnostic file for which version I am running. It says that it's currently up to date. wat du?
moediggity42
7 years ago
I deleted all of the apex files that were downloaded. now it's giving me this error when I try to do a fresh install/download
EA_Barry
Community Manager
7 years ago
@ThatRApollos @moediggity42

Search the following folder for *.exe and then right click and run each of the vcredist files as an administrator before retrying the game.

Origin Games\Apex\__Installer\vc

Let us know how that goes, thanks.
moediggity42
7 years ago
tried all that. updated my drivers, and deleted the apex folder+contents afterwards, and even moved the download location folder in my hd. then it went back and still gave me the same error. stopped at 39% again.
EA_Cade
The Sims Team
7 years ago
@moediggity42 @ThatRApollos Just to confirm - you've followed all the steps at http://bit.ly/OriginVCError?

Can you try a cache clear - then launch Origin with Admin rights and let me know if that works?
ForgedByGames
7 years ago
I finally got mine to work. Check out my video for how I fixed my issue with the directX/not installed bug. Hope it helps my friend and make sure to share it and give it a thumbs up if it works for you! https://www.youtube.com/watch?v=5m4NFljAhDI
moediggity42
7 years ago
dude, thank you! that worked!
moediggity42
7 years ago
yeah. I did the first part, and no success. however, I did try https://youtu.be/QkjS8wApLV8 along with your stuff. I went into the directx folder in apex, and ran that directx executable file (in apex-_installer-redist-directx-DXSETUP) cut everything that isn't an app/application extension(basically, just right click inside the folder, and select sort by type. you'll have only 3 files that you don't need to move pertaining to what I have said) ran the dxsetup, and everything is running smooth.
thank you for all of your suggestions. for all I know, both of the suggestions together worked.
ReD93333
7 years ago
thanks bro got it fixed as you said .
wildercameron25
7 years ago
Whenever I try to download Apex Legends I get an error message that reads "Error: The VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (2147942750)" Anyone know any fixes?
VC++ runtime.docx1.1 MB