Extreme Packet Loss
So I moved into a new apartment. I just had ATT Fiber Internet Installed with a plan that downloads and uploads up to 1GB speeds.
Since it was installed there has been nothing but problems when trying to play Apex Legends. And what I say problems, I mean CRIPPLING packet loss.
But here’s the kicker.. When I go to test multiplayer connection my upload/download speeds are all 200-450mbps, 25-34 latency, 0% packet loss and OPEN NAT.
When I boot up Apex the main menu screen tells me my ping ranges from 25-34ms with 0% packets loss as well.
But when I load into the game? Queue the permanent packet loss symbol because it’s there waiting for me. The game lags so bad it feels like the games will crash.
So I thought maybe it’s my router? I went to Best Buy today and bought the NETGEAR Nighthawk gaming router. I pushed everything over to the new Nighthawk router, added forwarded ports for Xbox Live and Apex Legends, and tried again. Same issue.
Im at wits end and do not know what to do. All my devices at home including smart tv stream and load lightning quick, zero issues. But when I load into a game on Apex, at best I will have 2-3 playable games before the issues starts again making Apex unplayable.
Somebody please, help me. Again, I have open NAT, high download/upload speeds, 0% packet loss at game menu and Xbox connection testing. UPnP is enabled on router. Equipment has been restarted numerous times. Specific port forwards are assigned to my Xbox.
What am I possibly missing?
That test is showing high ping times and timeouts. Those are happening before you reach our servers. It sounds like you've gone through some extensive troubleshooting so I'm not sure what else to suggest. It's not happening with our servers so this would be up to your ISP. It's unfortunate you don't have a PC as the UO Trace gives more information that could be useful.
