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1911_Rex's avatar
1911_Rex
6 years ago

Failed to get a Token from Origin (apex legends persistent error)

I don't how many times this issue has been reported, I browsed through the forums, still didn't find a fix. This problem is very persistent.

Screenshot of the problem - https://i.imgur.com/TXmkn7U.png

I need to restart origin and apex each time this error shows. I can only play a game or two before I get kicked out of the lobby and this error shows up.

I can't even ask for technical support by contacting EA, BECAUSE THEY DON'T GIVE ANY OPTION TO CONTACT THEM -_- seriously?

I just bought the Battle Pass yesterday, I never had this issue before, I mean right after buying battle pass I can't play the game anymore? like wth? 

(screenshot of ZERO SUPPORT from EA - https://i.imgur.com/O11ezdZ.png I mean the call option isn't even available in my country, it's only available in US and CA)

So i decided I post this in the forums, hopefully, Just HOPEFULLY someone might help me out here :/ I am sorry if this message sounds a little aggressive but I am pretty frustrated and disappointed. Thank you for any help that is to come :D

6 Replies

  • lDemexl's avatar
    lDemexl
    6 years ago
    @1911_Rex Hey man! This problem was very common during the beta what i remember and I got it A LOT of times. I think that it's either that the connection between your pc and the servers cuts for a breef moment and that it then kicks you out of the game because as we all know there are no reconnection in apex legends so far. If it wouldn't be the servers it might be something with your pc. Have you opened the task manager while in game to see if there are any programs / apps running in the background using a lot of the CPU which could be overloading it, sometimes there are apps which you start once and then doesn't really close, so when you start your PC again they are still running in the background. If none of these things would be the problem then i don't really know how to fix it. I basically just kept playing and after some updates later it didn't show up anymore. I hope you find a solution to the problem so that you can play without the risk of getting kicked and a penalty that you don't deserve.
  • 1911_Rex's avatar
    1911_Rex
    6 years ago

    no apps that's resource consuming is running in the background. and I re-installed origin, tried to follow some tutorials i found in the forums, and got absolutely nothing :/

  • SiirLagALot's avatar
    SiirLagALot
    6 years ago
    @1911_Rex Same thing here, ive tried a lot of things and I gave up been almost 4 days since I last played, does origin keep going offline and online repeatedly for you?