Forum Discussion

6 years ago

"failed to get token from origin" and origin keeps going offline and online.....

"failed to get token from origin" and origin keeps going offline and online continuously "failed to get token from origin" appears very frequently, every one or two games.i have to end apex from the...

SiirLagALot

6 years ago

@EA_Kent yeah

EA_Kent

Community Manager

6 years ago

@SiirLagALot

I see. Unfortunately I don't really think it would be possible to make any configuration changes in that case. Unfortunately using a mobile connection doesn't really allow us to do much more troubleshooting. I understand it may not be possible, but if there's any way to use a local network instead of mobile data I would highly recommend it.

/Kent

SiirLagALot
6 years ago
@EA_Kent Now there's another problem, the game is now stuttering, without any red symbols on the top right. Started a day ago, I legit wanna give up so badly
EA_Kent
Community Manager
6 years ago
@SiirLagALot

Have you tried repairing the game since these stutters started happening? If there's an issue with corrupted data in the game files that could help.

If you right-click on Apex Legends in the Origin library you should see a Repair option when the menu comes up. Let me know how it goes when you can.

/Kent
SiirLagALot
6 years ago
@EA_Kent It didn't work, but thanks for your time really appreciate it.