Forum Discussion

Boogsan's avatar
Boogsan
2 years ago
Solved

false ban

A lot of people recently have been getting falsely banned, A player I know well who has been playing since the start got banned last week and now myself? Ive also seen a decent amount of people from ...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @Boogsan 

    You're very welcome. If you have any other issues, please reach out again. Good luck!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @Boogsan 

We're not able to help out with bans over Answers HQ. You'll need to submit a dispute so that Terms of Service can investigate this. Instructions for that can be found in the article here. Thank you.

Boogsan's avatar
Boogsan
2 years ago

and thank you for your response, thats understandable that you cant help. I just hope that whoever takes care of my case really looks into things. as sad as it sounds ive spent alot of time that i can never get back from something that shouldnt have been applied in the first place. 

Anyways, thanks for your response and i hope i can play again soon. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Boogsan 

    You're very welcome. If you have any other issues, please reach out again. Good luck!

    • Boogsan's avatar
      Boogsan
      2 years ago

      I got unbanned!!! it was due to some sort of security purposes, apparently someone had access to the account so it was for safety measures. I am so relieved, thank you :D 

      • dltmdals3568's avatar
        dltmdals3568
        Seasoned Traveler
        2 years ago
        @Boogsan Congratulations.
        Can you tell me more information?

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