Forum Discussion

smokes39's avatar
smokes39
3 years ago
Solved

Game chat issues

I’m having issues with game chat, I can’t talk and can’t hear anyone, I’m on the Xbox series S. Everything was fine last season and now I can’t use game chat, and I have already checked my setting as...
  • EzyHawk's avatar
    EzyHawk
    3 years ago

    Verify settings in game to know that you got mic and voice active.

    If you have, then please try the following:

    * Clearing MAC adress
    Go to Settings> All settings> Network> Network settings
    In here press on advanced settings and alternate MAC adress option, press on 'clear'
    Restart your xbox

    -----------------------------------------

    *Clear xbox cache
    Power off your Xbox One by holdiong the power button until it turns off.
    Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
    waitin for the light on the brick to change from white to orange and turn your xbox on.

    -----------------------------------------
    * Remove and unplug USB devices
    If you have any devices plugged in to your Xbox, please unplug them.
    Sometimes it may interfer with the game.
    -----------------------------------------

    If nothing works you could try update firmware and/or re-install the game

EzyHawk's avatar
EzyHawk
Hero
3 years ago

Verify settings in game to know that you got mic and voice active.

If you have, then please try the following:

* Clearing MAC adress
Go to Settings> All settings> Network> Network settings
In here press on advanced settings and alternate MAC adress option, press on 'clear'
Restart your xbox

-----------------------------------------

*Clear xbox cache
Power off your Xbox One by holdiong the power button until it turns off.
Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
waitin for the light on the brick to change from white to orange and turn your xbox on.

-----------------------------------------
* Remove and unplug USB devices
If you have any devices plugged in to your Xbox, please unplug them.
Sometimes it may interfer with the game.
-----------------------------------------

If nothing works you could try update firmware and/or re-install the game

  • smokes39's avatar
    smokes39
    3 years ago
    @EzyHawk So I did everything on your list and still no dice, game chat is still not working.
  • smokes39's avatar
    smokes39
    3 years ago
    @EzyHawk I tried everything a second time and it fixed it
    • MR_Sezar87's avatar
      MR_Sezar87
      7 months ago

      I tried and it didn’t work 

      • Asmodeus566's avatar
        Asmodeus566
        Hero+
        7 months ago

        @MR_Sezar87 


        As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

        If you run into any further issues please create a new thread so that we can begin tracking accordingly!

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,891 PostsLatest Activity: 2 hours ago