Forum Discussion

booeern

3 years ago

Solved

Game Crash with startup on Xbox

just updated the game and now i cant start it anymore, it just loops and turns off. what is going on ?

XHelperZ
3 years ago
Hey @booeern
Is your Xbox language set to any of these languages?
Swedish
Norwegian
Dutch
Finnish
Danish
Turkish
Hungarian
Currently there is an issue with Apex that causes the game to crash whenever the console language is set to any of the previously mentioned languages.
The issue is being looked into and can be tracked on the Trello Board.
The workaround would be to switch to a different console language as long it isn't one in the list.

XHelperZ

Hero+

3 years ago

@Boeern

Did you unlink your Xbox account from one EA account and link it to another EA account?

Account progression is linked to the EA account, so if you did relink it, you'll need to relink it back to the original EA account it was connected to if you want your data back.