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meanbeanman64's avatar
meanbeanman64
5 years ago

Game freezes, then most of the screen turns black, whole computer crashes.

Hey. Everytime I play apex atleast once a day the game freezes, often at the same time as an audio queue and then the screen turns black except some textures that have their colours inverted. After t...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey, @meanbeanman64 make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

 

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. 🙂

 

/Atic

meanbeanman64's avatar
meanbeanman64
5 years ago

Hello @EA_Atic I have come to the realization that there is probably something wrong with my ram memory or my graphics card. I will return my new computer and get a new one that is the same. If the problem isn't solved by this I will make sure to try the things you wrote.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @meanbeanman64 best of luck! lets hope its an easy fix for you! 🙂

    /Atic

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