Forum Discussion

3 years ago

Game stops running after easy anti cheat loading page

Hello, I am (trying) to run Apex on Steam on a 3060ti and i7-11700K. Like the title says, the game will start running, play through the easy anti cheat loading screen and then stop running. I have r...

efadeyev73

3 years ago

Hi,

Sorry for late reply but here is the dxdiag

DxDiag.txt91 KB

EA_Illium

EA Staff (Retired)

3 years ago

Hi @efadeyev73 When you get a moment can you check the following?

Run the System File Checker tool then Check for Windows and GPU updates
Check you security software is not limiting Apex Legends
Close out of any other running Anti-Cheats like Vanguard to ensure they don't interfere with EAC
Put your device in a Clean Boot then launch the game