Forum Discussion

6 years ago

Getting abandon game penalties from the game crashing..

I'm going to keep this short and get straight to the point. I keep getting abandon game penalties for reasons out of my control and it's really ruining my enjoyment of the game. A couple of days ago,...

STYXZ75

6 years ago

I am having the same issue on the PS4, the game crashes and I get punished. I just got a PS4 Pro and still having the issue. I have a great internet connection. Respawn, please fix this!

JasonR_10101
6 years ago
I also have been kicked 3 times today for crashes, and now I have (incrementally increasing) 45 minute penalty I am not allowed to play. If you are going to have software handling errors counting or not counting (which is impressive because I've never seen a game do it before), it needs to be perfect (and yours is broken!); or take it out! I can probably give videos of it crashing and then locking me out if you really want me to find them and upload them.
- xEmpath
  6 years ago
  Im having the same thing happening on PC, 2080ti, i9-9900k, 32gb ram and the game wont stop crashing, please someone fix this...
- Daboss72988
  6 years ago
  @JasonR_10101 They don’t want proof. That’s why they don’t ask you to send it to them. They won’t even try to reimburse you with some apex coins or crafting metals. As a customer when the product is not what was promised you have the option to return the game. Because it’s “free to play” they feel like they can get away with it. When u contact them it’s only through messenger and they try to act like it’s your connection that’s the problem. They ask u to reboot your modem. Uninstall and reinstall the game. Like wtf how r u trying to make it seem like the problem is on my end when they’ve been having this issue since the start. It’s just worse now cause u lose double points and get locked out. Just lost 96 points because I’m in diamond after winning 92 with 5 kills and 3rd place. Ain’t that some *. Work hard, get kills place too 3 and still doesn’t offset the points I lost right after. Law suit. I know you gamers want to. Someone set it up.