Forum Discussion

havx2k's avatar
havx2k
2 years ago

Gift card redeemed but no coins received

i already redeemed my gift card on the EA app for apex legends but it says it's already been used but there are no coins in my account. Yes I've tried to switch from steam to the EA app game and it...
LostRoseSR2's avatar
LostRoseSR2
2 years ago

I had this issue. Downloading the game through the ea app, launching it, then getting to the lobby will make the coins show up to which you can play on steam after. Sucks, but most likely the only way you will see those coins.

Sauc3_On_100ms's avatar
Sauc3_On_100ms
2 years ago

Did that on 2 different systems and still no coins...

Nice

  • Sauc3_On_100ms's avatar
    Sauc3_On_100ms
    2 years ago

    It's been 2 days since my original post about redeeming my code and  still no coins

    • EA_Lanna's avatar
      EA_Lanna
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hi @Sauc3_On_100ms, 

      I've merged your new thread with your existing thread on this. This isn't something I can look into for you as a member of the forum team. Our support team may be able to take a look if you reach out to them. You can create a help case through the EA Help site. This guide will share more information on that:

      - EA_Lanna

      • Sauc3_On_100ms's avatar
        Sauc3_On_100ms
        2 years ago

        I already did that last night and haven't gotten a response 

        Missing Apex Coins

        Case #175570393

        Game: Apex Legends / Platform: PC / Category: Missing content

        Updated 18-Apr-2024, 11:10:09 am

        In Progress

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