Forum Discussion

havx2k's avatar
havx2k
2 years ago

Gift card redeemed but no coins received

i already redeemed my gift card on the EA app for apex legends but it says it's already been used but there are no coins in my account. Yes I've tried to switch from steam to the EA app game and it...
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Sauc3_On_100ms, 

I've merged your new thread with your existing thread on this. This isn't something I can look into for you as a member of the forum team. Our support team may be able to take a look if you reach out to them. You can create a help case through the EA Help site. This guide will share more information on that:

- EA_Lanna

Sauc3_On_100ms's avatar
Sauc3_On_100ms
2 years ago

I already did that last night and haven't gotten a response 

Missing Apex Coins

Case #175570393

Game: Apex Legends / Platform: PC / Category: Missing content

Updated 18-Apr-2024, 11:10:09 am

In Progress