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Envy_SSaint's avatar
Envy_SSaint
6 years ago
Solved

Haven't received heirloom within 500 pack openings need help

Frustrated because i haven't received it as of yet 
  • EA_Kent's avatar
    EA_Kent
    6 years ago
    Hi @Envy_SSaint,

    If you still haven't received an heirloom I'm afraid it means you haven't opened enough packs to get an heirloom. I can really only recommend to keep an eye out when you open packs, since when you do hit that 500 pack threshold it will automatically give you one of the heirloom items.


    /Kent
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago
Hi @Envy_SSaint,

If you still haven't received an heirloom I'm afraid it means you haven't opened enough packs to get an heirloom. I can really only recommend to keep an eye out when you open packs, since when you do hit that 500 pack threshold it will automatically give you one of the heirloom items.


/Kent
m0rr3ll0's avatar
m0rr3ll0
4 years ago

I'm afraid that you are incorrect. I've been on level 500 for about a year now and never once received heirloom shards. I feel like it's not fair considering I've spent only about $50 on the game to buy gold coins and there's no way around getting the shards other than apex packs. MLK witta AK is my Xbox gamertag.

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