Hello, my friend.
Hello, my friend. I'm glad that you can review my case and let me tell you the news. When I logged in my account today, I played for about an hour, and then I was directly kicked out of the game and...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey gykoslk,
If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look.
I'm afraid we are unable to make any changes to bans or discuss details of your account here on the forums. Creating an appeal will have our ToS team review the situation again, so please keep an eye on your case history page here for a response.
Hello, my friend, I just created a case according to your tutorial, but it won't accept my case. I don't know if the administrator blocked me or what's wrong. My problem now is that I haven't been able to create a case. Although the case is submitted successfully every time, there will be no case I submitted in my case, and they won't give me any reply. Do you understand?
- EA_Mako
Hey gykoslk,
Try signing out of the website before creating a case, or using an incognito mode browser window. You will be prompted to log in, but should also have the option to Continue without logging in.
That may allow you to continue if a case has not been created properly.
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