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JJ2693's avatar
4 years ago
Solved

Help..

So, I've had this happen to me twice in the last month. I'm not very happy right now. I'm extremely ticked off. I spent over $192.52 and I haven't received anything. I tried to get in contact with Mi...
  • EA_Mako's avatar
    4 years ago

    Hey @JJ2693,

    We wouldn't be able to assist with a refund for purchases made through the Microsoft shop, but if you're just trying to get those Apex coins added to the account we can certainly take a look there.

    Please reach out to an advisor so they can take a look at the account with you, as this isn't something we're able to change via the forums.

    You'll need to have this proof of purchase information available for each purchase, so please have those screenshots handy when reaching out, thanks! 

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