Forum Discussion

gecky_T

4 years ago

Solved

Help

System ps5 Username dropdrop_TG

EzyHawk
4 years ago
You could try to do a power cycle:
Completely turn off your PlayStation
Wait until the power indicator light stops blinking and unplug the power cord from the back of the console.
Wait approximately 30 seconds and plug the power cord back into the console
Turn on your PS4 and try to see if this fixed the issue.
And also a try to rebuild database:
Turn off PS4 completely
Hold power button until you hear 2 beeps (this alert that you entering safe mode)
Connect your controller using the usb slot in the front.
Scroll down and press "Rebuild Database"
if above don't work you could try to do a network reset;
Go to Settings
Scroll down to "Initialization" and press this
Press on "Restore Default Settings"
Press on "Restore" and then "Yes"
Please let me know if any of these steps worked.

Asmodeus566

Hero+

4 years ago

@gecky_T

if this is happening often you should probably try repairing the game files via your game library for Apex. This can be a time consuming process depending on your internet connection.

I have had this happen in season 9 I think and I repaired the game and it worked out for me. I play on PC.

I hope that this will help you out.