High CPU Usage And Crashes After Recent Hotfix
Recent two days, I have been getting unstability in game.
I rarely have any crashes for the entire season 9, and the first week of season 10 went well too.
When the latest hotfix dropped yesterday, I have been having lots of crashes.
Today alone, I had 24 crashes.
The crash behaves like this:
1. Game video feed either freezes at the frame, or blacks out with unresponsive Apex window
2. Game's sound keeps playing the same moment, then drops
3. Usually at this point it goes back to my desktop, or I just end task out of impatience
I do not know how to troubleshoot the issue, because:
1. The crash usually doesn't leave a trace inside of Windows event viewer
2. I am using Steam version of Apex Legends, not sure whether I would have any crash log text files
3. I do have .dmp dump files, which I have no way to interpret
4. I cannot upload .dmp or .zip files here
I am using 3080Ti + 10700KF, it has been great for all of the games that I play, and Apex Legends itself, up until yesterday.
I was OC'ing CPU's core clock to 5.1GHz (rather average OC result), today I have to manually slow down the core to 4.9GHz for the game to run without much crashing.
GPU OC doesn't seems relevant.
Besides, usually when I f up my GPU OC, it crashes with a dialog stating some DirectX error
Anyways, I did try using WinDbg to analyze the dump file, here's the output:
This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (297c.1060): Access violation - code c0000005 (first/second chance not available) For analysis of this file, run !analyze -vntdll!NtWaitForSingleObject+0x14: 00007ffb`173030f4 c3 ret 0:000> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Fault Value: Execute Key : Analysis.CPU.mSec Value: 3858 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 22517 Key : Analysis.Init.CPU.mSec Value: 171 Key : Analysis.Init.Elapsed.mSec Value: 16913 Key : Analysis.Memory.CommitPeak.Mb Value: 234 Key : Timeline.Process.Start.DeltaSec Value: 1140 Key : WER.OS.Branch Value: co_release Key : WER.OS.Timestamp Value: 2021-06-04T16:28:00Z Key : WER.OS.Version Value: 10.0.22000.1 Key : WER.Process.Version Value: 1.0.0.0 CONTEXT: (.ecxr)rax=f580000000000000 rbx=0000000000006914 rcx=000000000000000b rdx=0000000000006917 rsi=0000000000000001 rdi=00007ff67ecb25c0 rip=00007ff676ceb931 rsp=000000d8ec1efa60 rbp=0000000014f5b697 r8=f585006917006914 r9=0000000000000003 r10=0000000000000000 r11=000000000000234f r12=f580000000000000 r13=0000000000000000 r14=ffff000000000000 r15=000000000000000b iopl=0 nv up ei ng nz ac pe cy cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293 r5apex!LauncherMain+0x144e1: 00007ff6`76ceb931 beffff0000 mov esi,0FFFFh Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ff676ceb931 (r5apex!LauncherMain+0x00000000000144e1) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 00007ff67ccd4031 Attempt to execute non-executable address 00007ff67ccd4031 PROCESS_NAME: r5apex.exe EXECUTE_ADDRESS: 7ff67ccd4031 FAILED_INSTRUCTION_ADDRESS: r5apex!LauncherMain+144e1 00007ff6`76ceb931 beffff0000 mov esi,0FFFFh ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 00007ff67ccd4031 STACK_TEXT: 000000d8`ec1efa60 00007ff6`76cec013 : ffbfffff`ffffffff 00000000`00000000 00000000`0000234f 000000d8`ec1efb10 : r5apex!LauncherMain+0x144e1 000000d8`ec1efb00 00007ff6`76cec7d5 : 00007ff6`00000000 00000000`00000000 ffffffff`ffffffff ffffffff`ffffffff : r5apex!LauncherMain+0x14bc3 000000d8`ec1efbb0 00007ffb`165754e0 : 00000000`00000001 00000256`a1b53438 00007ff6`7ed00c70 00000000`00000002 : r5apex!LauncherMain+0x15385 000000d8`ec1efc50 00007ffb`1726485b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x10 000000d8`ec1efc80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2b SYMBOL_NAME: r5apex!LauncherMain+144e1 MODULE_NAME: r5apex IMAGE_NAME: r5apex.exe STACK_COMMAND: ~9s ; .ecxr ; kb FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_CODE_c0000005_r5apex.exe!LauncherMain OS_VERSION: 10.0.22000.1 BUILDLAB_STR: co_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.0.0 FAILURE_ID_HASH: {68e591cb-88b7-4c35-80d2-91575306a1a8} Followup: MachineOwner ---------