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EA_Kent
Community Manager
5 years ago5 years ago
@EA_Kent is there any plans on changing this?
- EA_Kent5 years ago
Community Manager
It's definitely something a lot of people have been asking for, and we've passed that feedback along to the team for review. I haven't heard if this is something that could happen in the future, I'm afraid.
/Kent
- NorthSideJet5 years agoSeasoned Newcomer@EA_Kent Is there a way if the community gets together and expresses their opinions to change this, do you think this could start in development? I’ve been looking forward to finishing my PC build to mostly play apex legends but it would be nice if I could carry over my Xbox progress that started from February 2019. Let us know if WE the community could achieve this.
- 5 years ago@EA_Ke
- 4 years ago@EA_Kent Please fix this, ive gone through the stages of account recovery and can not get a DEAD email back, the person is gone along with the hopes of answering the security questions also. know the account email etc and can not move forward, playing on a smurf when ive hit diamond in season 2 and have countless time spent, pretty ridiculous ive reached out to support for help on this issue and no avail and you here cant fix a simple issue by either letting the xbox app run the game on pc or starting from base one.
- EA_Kent4 years ago
Community Manager
Hey @daltontltl,
I'm afraid I can't really help with account issues myself. That's something the EA Help team would need to handle.
If they weren't able to verify the account it may not be possible to recover it without the required info. If there's anything else you can provide I can only recommend following up with the EA Help team and letting them know.
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