6 years ago
How likely am I to be unbanned?
I was banned for seemingly no reason at all ( I dont cheat or harass players at all). So when I contacted the customer support they said to check if I had 2 step verification on, whcih I didnt, but o...
- 5 years ago@v_Nismai_v If your partner been banned then please head over and appeal you ban here:
http://help.ea.com/contact-us/
Please read this here:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Now how "likely" you are to get your account unbanned depends on the reasons behind the ban, if there is doubt about your story or lack of evidence and more that can't be disclosed here.
But only way to know if your partner may get an appeal is to send in one and wait for the correct department to investigate and make an decision, which could take a while.