4 years ago
Huge lag spikes and freezes
Hi. I've been playing Apex Legends for a few months and everything going well until the recent 2 updates. My game keeps getting huge lag spikes and then it freezes sometime after the lag spikes. The ...
Hey @SaiHoHk,
We've been looking into the performance issues that some people have been seeing since the 9.1 update. I've also heard some cases where lowering your mouse DPI can help with stuttering, so that may also be worth a shot.
It also sounds like this could be connection-related. If the ping is spiking it could be causing the game to hitch up. Can we try running through some other troubleshooting to see if we can help stop it from happening?
I'd recommend starting off with the basic connectivity steps from the EA Help website first. If it keeps happening after that check out the PC-specific steps as well. Let me know how that goes once you've had the chance to give it a shot. Thanks!
hi, thank you for your reply. I've tried the method that you provided. Nothing seems working so far.
My screen is still tearing while gaming. I've switched the v-syn to "adaptive" and it helps a bit but the problem is still here.
Please let me know if there is anything that i could do to fix this 🙂
Hi @SaiHoHk,
Thank you for following up!
When you have the chance could you share a DxDiag so we can take a look? You can find more info on how to pull one up at the EA Help website. Please attach the text file here once you have it. Thanks again!
I had a similiar problem and i think i fixed it. My texture streaming budget was set to 2 gb. The textures near by were loading slowly and the textures changed the resolution from low to high all the time. This was followed by lower FPS, stuttering and less cpu & gpu load. When i set the streaming budget to "none" the problem was fixed. Normal CPU & GPU load again, stable FPS. Maybe it´s an individual problem of mine but this is new tho. Seems like Apex messed up some CPU related programming this season.
I've had these problems for months,
Ea support will not help you. They will just say it's a you problem when it's clearly not