Forum Discussion

4 years ago

Solved

huge packet loss every server

Hello guys, i'm here to say that i can't play apex since s12 begun, i'm from Brazil and i play in Sao Paulo or NY or South Carolina, and all of them i have this huge packet loss, i don't know why... ...

EA_Darko
4 years ago
Hey @EL-Lucky_Loco it looks like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Darko

EL-Lucky_Loco

4 years ago

@EL-Lucky_Loco lol

EA_Darko

Community Manager

4 years ago

Hey @EL-Lucky_Loco it looks like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Darko

EL-Lucky_Loco
4 years ago
@EA_Darko hi Darko, yeah i could imagine that was my connection, but this days i've been doing some tests, i downloaded the game in my ps4 and tested here in the same connection, and received the same problem 70 to 80% packet loss, them i went to my friends house and with both, pc and ps4 the same problem occurred, so i don't know what could it be, could be some ip lock at my account or something like that? because my friends plays the game without any packet loss, and in my pc and ps4 i received the same amount of packet loss