Forum Discussion

7 years ago

HWID BAN ?

Hi, is EA do hwid ban ? , because i get banned every 20 minute in new account after my main account getting ban , i am not cheating or exploit , i just woke up in the morning and play apex legends a...

Psyrecx

6 years ago

@MarcoFX555-GER wrote:
@Psyrecxare they supossed to stop playing the game after they got banned for no reason??

Yes. Just because they claim it's 'no reason', doesn't mean that's what it is. Playing games is not a right. They're not required to allow you to play. It like the vast majority of everything else, it's a privilege. Only self entitled people think they should be allowed to do as they please with everyone else's things, including game entities.

EA_Darko

Community Manager

6 years ago

Hey all, if you have a ban on your account then you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
• For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko